The Automated Revenue System
A clear next step for the leads you're already getting.
We build your website, connect your phone and set up the follow-up in Northline Command. The system answers approved questions, helps people book, and keeps your team informed.
$3,500 one-time setup + $497/month from go-live.
Setup is due at signing. Monthly service is billed in advance. 6-month minimum from go-live, then month-to-month with 30 days' notice to cancel. No revenue share or performance fee. Includes $25/month of standard usage; additional usage and optional Voice AI are billed separately. See the full usage details.
A request comes in
A homeowner asks a plumbing company for an estimate through the website while the crew is out on a job.
The system replies
An approved first reply goes out by email, and by text when the person consented and texting is approved.
It checks the basics
Service area and job type, using the rules you set. Anything outside them goes to your team instead.
It offers a time
The person picks an approved appointment from your calendar and gets a confirmation.
It sends a reminder
A reminder goes out before the appointment, so the visit stays on the schedule.
Your team takes over
The details are waiting in Northline Command. Your team runs the estimate and closes the job.
Here's what happens when someone asks for an estimate.
An example, not a customer record: a homeowner asks a plumbing company for an estimate while the crew is out. The system replies, checks the service area and job type, offers an approved appointment, confirms it, sends a reminder and passes the details to your team. Text replies depend on the person's consent and approved texting registration. The system doesn't dispatch emergencies or diagnose problems.
A request comes in
A homeowner asks a plumbing company for an estimate through the website while the crew is out on a job.
The system replies
An approved first reply goes out by email, and by text when the person consented and texting is approved.
It checks the basics
Service area and job type, using the rules you set. Anything outside them goes to your team instead.
It offers a time
The person picks an approved appointment from your calendar and gets a confirmation.
It sends a reminder
A reminder goes out before the appointment, so the visit stays on the schedule.
Your team takes over
The details are waiting in Northline Command. Your team runs the estimate and closes the job.
We set it up. You approve how it works.
We build
A new modern website
Built for the client and hosted on Northline's Cloudflare account during the engagement: fast mobile pages, content structured for Google and AI-search answers, the website chat assistant and online booking built in. Two rounds of revisions before go-live. No ranking, traffic or citation guarantees.
We build
A full modern Northline Command workspace
From the client template: sales pipeline, speed-to-lead automations, booking calendar, appointment confirmations and reminders that carry the meeting link, no-show recovery, estimate follow-up, review requests, weekly summary. A contact import from one CSV is included.
We build
AI agents for text and chat
SMS, website chat and supported connected social messaging. They answer approved questions, qualify, book and hand off; they say they are an AI assistant when asked.
We build
A dedicated business phone line
One domestic local number with the texting (A2P 10DLC) brand and campaign registration filed and paid for by Northline, answered by SpamBlock call screening.
SpamBlock · Included in the Automated Revenue System
Your phone should ring for work.
You're halfway through a job and the phone goes again. Another robocall. A tech puts down the tools to answer junk, and a real customer gets lost behind it. You need a way to sort the calls before they interrupt the work.
SpamBlock puts a short keypress menu in front of your business line. Real callers choose what they need and ring your phone. Robocalls that never press a key stop at the menu.
Example menu
For a new estimate, press 1.
For an existing job, press 2.
For billing, press 3.
We set the choices around your trade and who should answer. During your open hours, a caller presses a key and the right phone rings. After hours, callers get the message or on-call options you've chosen. Calls with no valid keypress end after the menu repeats; those calls do not ring the crew.
Four benefit lines
- ✓Keep robocalls that don't press a key from pulling you off a job.
- ✓Send estimate, existing-job and billing calls to the right phone.
- ✓Keep the caller's details and voicemail in Northline Command if you miss them.
- ✓Block a junk number. Let trusted customers and suppliers skip the menu.
Keep a path for real customers.
Choosing an option saves the caller in Northline Command, even when you can't pick up. If they leave a voicemail, it stays with their record. Missed-call text-back starts once texting is approved, subject to the texting rules and quiet hours. You can remove a mistaken block and safe-list a number that should skip the menu. Existing-job and billing calls stay with the contact; they do not create a new sales opportunity.
Someone who presses nothing hears the menu again, and the call ends after it repeats. A number you've blocked can't get through until you remove the block. Voice AI is optional. If you choose it, it sits behind SpamBlock for the overflow, after-hours or assistant option we configure with you. SpamBlock itself is a menu and routing, not an AI receptionist or Northline staff answering.
SpamBlock pricing and Voice AI
SpamBlock is included in your $497 monthly service. There is no usage charge for it, and it never draws on the $25 standard usage.
If you add Voice AI, a call that reaches it is Voice AI usage for its whole length, billed at Northline's actual platform cost + 5%.
See the full usage disclosure →We'll walk through your call path in a 30-minute demonstration.
The follow-up keeps running after launch.
The $497/month keeps the system running and improving: always-on monitoring and automation, a weekly report, and monthly local search work. Automation runs 24/7; support hours are separate.
Always on
Hosting, monitoring, the workspace, the AI assistant and the phone line, running around the clock.
- Website hosting
- Hosting of the website on Northline's Cloudflare account, with SSL, security updates and site backups.
- Uptime checks
- Uptime checks every 5 minutes with alerting.
- Weekly path test
- A weekly automated test of every form, phone number and chat path.
- Domain and email monitoring
- Domain, SSL-expiry and email-deliverability (SPF/DKIM/DMARC) monitoring.
- Northline Command workspace
- The Northline Command workspace, the AI agents and the phone line, with the texting registration and the number kept in good standing.
- 24/7 automation
- Automations keep running 24/7 regardless of the support schedule. Every new lead gets its first automated response within 60 seconds: email always, text when the lead consented and the texting registration is approved.
- The AI assistant
- The AI assistant on text, chat and supported social messaging, with its knowledge kept current.
- SpamBlock call screening
- The phone tree on your business line. Callers hear a short keypress menu set for your trade, with an after-hours branch; pressing a key rings your phone. Robocalls that never press a key stop at the menu. Every caller who picks an option is saved in Northline Command with any voicemail, and a missed call gets an automatic text back once texting is approved. You can block a spam number or safe-list a number that should skip the menu. Included in the $497/month with no usage charge.
Every week
A plain-English summary, a dropped-ball report and review requests.
- Weekly summary
- A plain-English summary: leads by source, response time, estimates sent, jobs booked and pipeline value.
- Dropped-ball report
- Unanswered leads, estimates older than 3 days and missed calls not returned.
- Review requests
- Review requests sent after every job.
Every month
A report, a tune-up, one change, local search work and a strategy call.
- Monthly report
- This month vs last month, Google reviews and rating, Maps rank in your main towns, and new links and citations gained.
- AI assistant tune-up
- A tune-up of the AI assistant from its real conversations.
- One configuration change
- One bundled configuration change per month, completed within 3 business days.
- Google Business Profile upkeep
- Hours, services, photos and one post.
- Light on-site SEO
- Titles, descriptions, sitemap, Search Console indexing, broken links, and one new local page or FAQ built from real customer questions.
- Local citations and link building
- Citations with a consistent name, address and phone number on the directories that matter for your trade and town; supplier, manufacturer and partner directory listings; one local mention (sponsorship, community, chamber); reclaiming unlinked mentions; journalist-request answers in your own words; and lost or broken link recovery through redirects.
- Competitor check
- A competitor check on Maps.
- Strategy call
- What's working, what to change, and seasonal campaigns.
Also included: usage and support
- $25/month standard usage
- Standard usage at Northline's actual platform cost: domestic calls other than Voice AI and SpamBlock calls, SMS/MMS segments, transactional email, text/chat AI tokens and review AI. Unused allowance does not roll over. Usage above it is billed at actual platform cost, monthly in arrears.
- Support and tuning
- Handled by Northline's support agent through the support inbox or support form, Monday-Friday 8:00-17:00 Pacific; service interruptions acknowledged within 4 business hours, normal requests within 1 business day.
Rules for the monthly work
- Links are earned only: no bought links, private networks or link schemes.
- Nothing is sent in your name without Northline approval, and anything quoting you needs your approval.
- Paid directory listings are optional and billed at cost.
- No ranking, traffic or citation guarantees.
A system for your incoming work.
Bring the leads, your service rules and a calendar your team can keep. We bring the connected system.
Ideal fit
- ✓Established service businesses receiving steady inbound calls, texts, or forms.
- ✓Capacity to accept more qualified opportunities.
- ✓Defined territory, qualification rules, services and a calendar that can be connected.
- ✓A team that closes and delivers the work while the system handles routine response and follow-up.
Not a fit
- —Businesses that need Northline to generate demand from nothing.
- —Teams without enough inbound lead volume to justify the system.
- —Businesses without capacity to accept or fulfill additional work.
- —Buyers who want Northline staff to answer, call or text their leads.
What we don't cover
- • Northline staff answering, calling or texting the client's leads.
- • Ads and ad spend, managed social posting beyond the monthly Google Business Profile post, paid links, cold outreach or list building for the client, and content beyond the one monthly local page or FAQ.
- • Migrating a whole CRM or years of history (a contact import from one CSV is included).
- • Extra phone numbers, extra texting campaigns, toll-free numbers, WhatsApp, international traffic, premium marketplace apps and paid third-party services.
From cleared setup payment to a tested launch.
We target website and workspace go-live in 10–14 days from cleared setup payment, with timely access and approvals. Texting follows carrier approval. Days are targets, not a guarantee; ACH clearance and carrier timing are separate dependencies.
Sales call: 30-minute live demo; if proceeding, the agreement and payment link are sent. The agreement offer expires 7 days after it is sent.
Day 0, setup payment cleared: agreement signed, $3,500 paid, intake form sent. The intake call can be booked once payment has cleared and the intake form is in.
Days 1-2: intake call; workspace created from the template; number bought; texting registration filed.
Days 2-10: website built and reviewed (two revision rounds); workspace configured (calendar, hours, services, AI facts).
Days 10-14: client approval, test lead and test booking pass, go-live on the domain; monthly billing and the 6-month minimum start.
Days 7-21: carrier approves texting; texting paths switched on.
See it work, and ask the practical questions.
A labeled demo and four answers: AI boundaries, existing tools, usage and exit.
What if the AI gets asked something it shouldn't answer?
You approve its questions, answers and scope during setup. It hands the conversation back when it reaches that boundary. It says it is an AI assistant when asked. It does not dispatch emergencies or give technical advice.
What if we already have a website or CRM?
The offer includes a new website and a configured Northline Command workspace. We'll review your existing tools on the call. One CSV contact import is included; a whole CRM/history migration or a custom integration isn't.
What happens if we use more?
Standard usage above $25 is billed at actual cost. Voice AI is billed separately at Northline's actual platform cost plus 5%. SpamBlock is included, no usage charge; neither it nor Voice AI draws from the $25. The monthly includes $25 of standard usage at actual platform cost: domestic calls other than Voice AI and SpamBlock calls, SMS/MMS segments, transactional email, text/chat AI tokens and review AI. Unused allowance does not roll over. Usage above it is billed monthly in arrears, and an amount under $5 carries to the next usage invoice instead of being billed on its own.
Can I leave, and what do I keep?
After the six-month minimum, service is month-to-month and you can cancel with 30 days' notice. After the minimum term, with 30 days' notice: the website repository and domain move to the client's own hosting account; the phone number can be ported out; contacts and conversation history are exported. The client template stays Northline's. Third-party licenses and the workspace template are not transferred.
Walk through it with us.
We'll use your kind of work to explain the lead path and the setup. You'll know the price before the call.
$3,500 one-time setup + $497/month from go-live.
Setup is due at signing. Monthly service is billed in advance. 6-month minimum from go-live, then month-to-month with 30 days' notice to cancel. No revenue share or performance fee. Includes $25/month of standard usage; additional usage and optional Voice AI are billed separately. See the full usage details.