Website terms and service details.

1. Using this website

By using gonorthline.com (the "Site"), you agree to these website terms. If you do not agree, do not use the Site. The Site gives general information and invites you to apply or talk with us. You may not copy, republish, scrape, or create derivative Site content except as permitted by law or written consent.

2. What creates an agreement

This Site, a calculator result, an application, an email or a booked call does not create a client relationship or a binding offer, and neither side has to proceed. Northline may decline, ask for more information or recommend another provider. Service starts only when both parties sign the service agreement and the setup payment clears. The agreement offer expires 7 days after it is sent.

3. Service, price, usage and term summary

The Automated Revenue System is a new website hosted on Northline's Cloudflare account during the engagement, a configured Northline Command workspace, AI agents for text and chat, and a dedicated business phone line with SpamBlock call screening. Without the optional Voice AI add-on, calls ring your phone and a missed call gets an automatic text back once texting is approved.

• Price: $3,997 at signing, then $697/month in advance from go-live. The minimum is six months of service from go-live. That is $8,179 in base fees, plus any separately billed usage or excluded costs. Setup is paid by card or ACH and is non-refundable once the intake call has happened, because build work starts that day.
• Go-live: Go-live means your website is live on your domain and your workspace is answering leads.
• Usage: Standard usage above $75 is billed at actual cost plus 5%. Voice AI is billed separately at Northline's actual platform cost plus 5%. SpamBlock is included, no usage charge; neither it nor Voice AI draws from the $75.
• Standard usage: The monthly includes $75 of standard usage at actual platform cost: domestic calls other than Voice AI and SpamBlock calls, SMS/MMS segments, transactional email, text/chat AI tokens, review AI and your own assistant. Unused allowance does not roll over. Usage above it is billed at actual platform cost plus 5%, monthly in arrears, and an amount under $5 carries to the next usage invoice instead of being billed on its own.
• Voice AI: Voice AI is optional, with no monthly add-on fee. A call that reaches Voice AI counts as Voice AI for its whole length, including the time in the menu, billed monthly in arrears at Northline's actual platform cost plus 5%.
• Term: After the six-month minimum, service is month-to-month and you can cancel with 30 days' notice.

The full price breakdown is on the Pricing page. The signed agreement controls the final scope and terms, and it matches what is published here.

4. Client responsibilities

Results and timing depend on timely access, accurate information, approvals, lawful contact lists, adequate service capacity, staff participation, and compliance with applicable marketing, call-recording, messaging, privacy, employment, and industry rules. Client-specific responsibilities are defined in the signed agreement.

5. Revisions, approval and payment

• Revisions and approval: You get 2 website revision rounds before go-live; after that, changes use the monthly bundled configuration change. A website preview with no response for 14 days is deemed approved, after reminders on days 3, 7 and 10.
• Failed payment: A failed payment is retried on days 1, 3 and 7, with a link to update your payment method. If it is still unpaid on day 14, outbound automation pauses. Inbound calls keep ringing you.

6. Ownership and leaving

• After the minimum term, with 30 days' notice: the website repository and domain move to the client's own hosting account; the phone number can be ported out; contacts and conversation history are exported. The client template stays Northline's.
• Northline owns the Site, branding, pre-existing tools, methods, templates, and general know-how.
• The client keeps ownership of its accounts, business data, and the materials it provides.
• Third-party licenses are not transferred.

7. No outcome guarantee

Northline does not guarantee revenue, return on investment, lead volume, conversion rate, regulatory compliance, security, uptime, or a particular business outcome. Calculator results are scenarios built from your own inputs; they are not forecasts. Outcomes depend on factors outside Northline's control, including demand, pricing, competition, lead quality, capacity, and sales execution. Site and article content is general information, not legal, financial, compliance, or cybersecurity advice.

8. Third-party services

The Site and the service rely on third-party hosting, analytics, workspace, booking, communications, and carrier services. Their availability, content, terms, and privacy practices are outside Northline's control.

9. Disclaimers and liability

The Site is provided "as is" and "as available" without warranties to the maximum extent permitted by law. To that extent, Northline is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from Site use. Any liability for client services is governed by the signed engagement agreement.

10. Governing law and changes

These website terms are governed by Idaho law, without regard to conflict-of-law rules. Venue lies in state or federal courts serving Kootenai County, Idaho, unless applicable law requires otherwise. We may update these terms; the date above identifies the current version.

11. Contact

Questions: info@gonorthline.com or (208) 758-8145.