Forward Deployed Engineering · North Idaho

We don't pitch decks.
We deploy systems.

We're a forward deployed engineering practice for businesses putting AI to work. We embed in your operation and build the machine — CRM, pipelines, AI automation, content engine — deployed, integrated, and running. Built by the engineers who also pick up the phone.

northline — current engagement
$
$
$
$

The Gap

Everyone sold you the tools. Nobody deployed the system.

Your business has a CRM that's really a contact list, a ChatGPT license that drafts the occasional email, and a pipeline that lives in the owner's head. Leads come in and wait days for a reply. Follow-up depends on whoever remembers. Reporting is a spreadsheet someone assembles by hand — when there's time.

It's not a tool problem. Every platform you've bought works. The gap is that nobody technical owns making them work together, inside your actual operation. Software vendors won't do it. Agencies hand you strategy and leave the building. Hiring a full-time engineer is $180K plus six months of ramp — for work that doesn't need forty hours a week forever.

That's the job we do. We embed with your team, build the revenue systems — CRM, automation, AI, content, reporting — and stay until they run without us watching.

What the gap costs
Lead answered in 2 days instead of 5 minutesMost buyers have already moved on
CRM nobody usesEvery deal lives in one person’s memory
No follow-up sequencesPaid-for leads quietly expire
Reporting assembled by handDecisions made a month late
AI pilot that never shippedLicense fees, zero leverage
AI Deployment Audit$3,500 to find out where you stand

Wondering what missed calls alone cost you? Run your own numbers with the missed call calculator →

The System

One team. Your whole revenue machine.

Every engagement is built from the same core systems, deployed into your existing operation — not a new platform your team has to move to. Sensible defaults, integrated with what you already use, running in production before we leave the room.

HOW IT RUNS

The Deployment Approach

Audit first, so nothing gets built blind. A working prototype before you commit. Then weekly ships inside your operation — every system documented, every account and asset owned by you, not rented from us.

Audit before build — no blind engagements
Working prototype before you commit to a retainer
Weekly ships — working software every Friday
Built on your accounts — you own everything
Documentation and handoff baked in from day one
Senior engineers, start to finish — no subcontractors
MODULE 01

CRM & Pipeline Architecture

A CRM your team actually uses: pipelines that match how you sell, automated follow-up on every stage, and no lead sitting untouched. Built inside your existing operation — not a new platform your team has to move to.

Pipelines · Follow-up · Lead Routing
MODULE 02

AI Intake & Reception

Every call and form answered in minutes, qualified, booked, and pushed into the pipeline. 24/7 coverage without hiring. Missed calls stop being missed revenue.

Voice · SMS · Booking · Qualification
MODULE 03

Enterprise AI Deployment

AI wired into real workflows on the right infrastructure — usually Azure OpenAI with proper data agreements and tenancy. And if someone’s trying to sell you on-prem hardware, we’ll tell you what it really costs before you sign.

Azure OpenAI · Workflow Integration
MODULE 04

Content Engine

A publishing system for the content that drives inbound: built, scheduled, and measured — not a strategy doc about it. The fractional CMO side of the engagement, running on rails.

SEO · Social · Email · Video
MODULE 05

Outbound & Campaigns

Targeted outbound and campaign management with follow-up automation behind it, so replies land in a system instead of an inbox. A2P registration done right, sequences that don’t burn your domain.

Email · SMS · Campaigns
MODULE 06

Reporting & Attribution

One dashboard for leadership: what came in, what closed, what marketing actually produced. Assembled by software, not by Sunday night. Every engagement ships with reporting from day one.

Dashboards · Attribution · Monthly Review

Who This Is For

Built for operators, not startups.

Industrial, trades, equipment, construction, logistics, and B2B service businesses — companies with real revenue, real customers, and no technical leadership on staff.

📞

You’re referral-dependent

And you know it can’t scale — there’s no system to capture demand you don’t personally generate.

Inbound engineFollow-up automationPipeline visibility
📦

You bought the software

CRM, AI tools, marketing platforms — and adoption died in week two. The tools work; nobody deployed them.

CRM revivalWorkflow integrationTeam adoption
🤖

You’re adopting AI

And getting pitched by everyone. You need an engineer on your side of the table, not another vendor.

Build vs buyAzure OpenAIWorkflow automation
🚧

Construction & Equipment

Bids, RFIs, service schedules, and follow-up that all live in email and memory.

Bid workflowsService schedulingReview automation
Learn more →
⚙️

Your ops outgrew your admin

Intake, scheduling, invoicing, and follow-up eating hours that automation should own.

AI intakeScheduling automationInvoicing workflows
📁

You tried an agency

You got a strategy, a report, and an invoice. Nothing got built.

Working softwareWeekly shipsOne accountable team

The Process

From fit call to running systems in weeks.

No 6-month implementations. No committee approvals. No PDF-only deliverables. You get a scoped plan and a working prototype before you commit to a retainer.

01

Fit Call

Free

Fifteen minutes on whether this model fits your business. No pitch — if it’s not a fit, we’ll tell you who to call instead.

15 minutes
02

AI Deployment Audit

$3,500 (credited to first month)

A questionnaire, a 90-minute discovery session, then a 48-hour research sprint through your funnel, CRM, and operations — ending with a working prototype demoed live on the delivery call, not a PDF. You leave with a systems teardown and a scoped 90-day deployment plan. If you don’t move forward, you keep everything. If you do, the $3,500 is credited toward your first month.

~1 week
03

First 90 Days — Embedded

Retainer, billed monthly

The build-heavy window. CRM and pipelines, intake and follow-up automation, AI deployment, reporting — shipped weekly, working software every Friday. Billed monthly while we validate the engagement works for both sides.

90 days
04

Ongoing — Forward Deployed

Quarterly, preferred rate

After 90 days, engagements move to quarterly billing at a preferred rate. We stay embedded, the systems keep compounding, and you have engineers who answer the phone.

Ongoing

Your Investment

One entry point. Two ways to work.

Every engagement starts with the audit. No exceptions — we don't build blind.

START HERE

AI Deployment Audit

$3,500
Customized intake questionnaire
90-minute discovery session
48-hour research sprint
Funnel, CRM & systems teardown
Working prototype of your first automation
Live demo on the delivery call — not a PDF
Scoped 90-day deployment plan
Fee credited toward your first month
7-day money-back guarantee
Book the Audit
RETAINER

Embedded

$6,500/mo
About a day a week of focused build time
Async access in between
We own your deployment roadmap
Weekly ships — working software every Friday
Growth motion run alongside the systems
90-day initial commitment, then quarterly
Book a Fit Call
The full model
RETAINER

Forward Deployed

$11,000/mo
Two days a week embedded with your team
On-site where geography allows
A seat in your leadership cadence
Fractional CMO and systems engineering — one accountable team
Everything in Embedded, at twice the depth
90-day initial commitment, then quarterly
Book a Fit Call

A full-time senior engineer is $180K plus six months of ramp. An agency is $10K a month for decks. This is a senior team that ships inside your walls — for less than either.

Audit fee credited toward your first month. 7-day money-back guarantee on the audit. We schedule a free 15-minute call first to make sure we're a fit — no pressure, no pitch.

Proof of Build

Built, deployed, and running
in production.

Live platforms and automated pipelines — running in production right now.

CASE STUDY

Regional Law Firm

12-attorney firm · Real estate, business formation & estate planning · Inland Northwest

This firm was losing 25+ hours per week across their team to contract review, client intake processing, and internal document search. Their attorneys billed $325/hr on average but spent nearly a third of their day on non-billable admin work — reading contracts page by page, manually entering intake data into Clio, and digging through years of case files to find prior work product. Worse, multiple paralegals were using ChatGPT to draft documents and summarize case notes, sending privileged client data to OpenAI's servers without the partners knowing. We deployed a private AI system on a Mac Mini in their server room — running local LLMs for all privileged document processing, integrated directly with Clio, with a custom portal their entire team uses daily. Contract review that took 90 minutes now takes 30 seconds. Client intake processing dropped from 45 minutes to under 5. And zero bytes of client data have touched an external server since deployment.

90 min → 30 sec
Contract review time
25+ hrs/wk
Admin time recovered
0 bytes
Client data sent to cloud
$340K/yr
Estimated recovered billable time
Private LLMMac Mini DeploymentContract ReviewClient IntakeClio IntegrationInstitutional MemoryAI Usage Policy
CASE STUDY

Commercial General Contractor

35 employees · Commercial construction · CDA / Spokane corridor

This firm was spending 15-20 hours per week on bid preparation alone — pulling specs from architect plans, comparing subcontractor pricing, writing scope narratives, and assembling submission packages. Their bid data is the most competitively sensitive information in the company — a competitor seeing their pricing means losing every project. They couldn't use any cloud AI tool for bid work, which meant their estimators were doing everything manually while competitors with less sensitive data moved faster. We deployed a private AI system on-site that reads architectural plans and specs, extracts scope requirements, compares against their historical bid library, flags pricing anomalies in sub bids, and drafts RFI responses. The estimating team now assembles a complete bid package in a fraction of the time, and every document stays on hardware they own. We also built a contract change order tracker that monitors active projects and flags scope creep before it becomes a margin problem.

60% faster
Bid package assembly
15-20 hrs/wk
Estimator time recovered
0
Bid data cloud exposure
3 months
ROI payback period
Private LLMMac Mini DeploymentBid AnalysisSpec ExtractionChange Order TrackingDocument DraftingSubcontractor Comparison

Client identities are confidential by policy. We protect our clients' information the same way we protect their data — it doesn't leave our hands without explicit permission.

What makes this different

Most consultants deliver a PDF. We deliver a working prototype on the audit call — and production systems inside your business in the first 90 days.

Kyle Cunningham, founder of Northline Systems — private AI infrastructure deployment for regulated businesses in Coeur d'Alene, Idaho

Who We Are

Meet Kyle Cunningham

Northline Systems was founded by Kyle Cunningham — a software engineer working in machine learning and AI since 2021, building production systems where reliability isn't negotiable. For the past two years, Northline has deployed AI infrastructure for businesses across the Inland Northwest.

That work taught a blunt lesson: most businesses don't have an AI problem or a tooling problem — they have a deployment problem. The platforms exist. What's missing is engineering inside the operation that makes them work together and stays accountable for the result. So that became the business.

Based in Coeur d'Alene, Idaho, working with businesses across North Idaho, Spokane, and remote. Founder-led, with no account managers, no offshore teams, and no subcontractors. The engineer who scopes your system is the engineer who builds it — and the one who answers when you call.

The tools exist. The gap is
deployment. Let's close it.

It starts with a 15-minute call — whether this model fits your business, and what an audit would look at. No pitch, no pressure.

Book a 15-Minute Fit Call

AI Deployment Audit: $3,500
Credited toward your first month.

7-day money-back guarantee on the audit

No long-term contracts
You own everything we build
Built in North Idaho
Senior engineers, start to finish