Last Updated: November 2025

American West Digital LLC DBA Northline Systems (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data — including compliance with A2P 10DLC messaging regulations.

1. Information We Collect

We may collect the following categories of information when you interact with our website, forms, or messaging systems:

• Name, email address, phone number, and company name

• Information you voluntarily provide through forms, calls, or chats

• Technical data such as browser type, IP address, and usage activity

• Communication preferences, including SMS opt-in or opt-out status

2. How We Use Your Information

We use your information to:

• Provide requested services (audits, consultations, support)

• Communicate updates, invoices, or technical notifications

• Send marketing or promotional messages if you’ve opted in

• Maintain A2P messaging compliance (tracking consent and frequency)

• Improve website functionality and user experience

Your data is never sold or rented to third parties.

3. SMS & A2P Messaging Compliance

By submitting a form or opting into our communications, you consent to receive transactional and promotional SMS messages from Northline Systems.

Message Purpose:
Transactional notifications, account updates, and occasional promotional or informational messages.

Message Frequency:
Message frequency varies but will not exceed a reasonable number of messages per month.

Message & Data Rates:
Message and data rates may apply depending on your carrier plan.

Opt-Out Instructions:
You can opt out of SMS at any time by replying STOP to any message.
To rejoin, reply START or opt in again through a form on our website.
For help, reply HELP or contact us directly at [email protected].

Data Use for Messaging:
Your mobile number and message data are used solely for Northline Systems communications and securely stored on verified U.S.-based servers.

We maintain written records of all opt-in and opt-out activity as required by A2P 10DLC and TCPA regulations.

4. Data Security

We use industry-standard security measures including encryption, secure hosting, and restricted access controls.
All systems are managed within the United States.
We do not host customer data on foreign servers or allow offshore access.

5. Third-Party Services

We may use reputable third-party providers (such as CRM, email, or SMS delivery platforms) to process or transmit data. These partners are contractually required to comply with applicable data protection and A2P messaging standards.

6. Your Rights

You may:

• Request access or correction to your personal information

• Request deletion of your data (subject to legal or contractual requirements)

• Revoke consent for marketing or SMS messages at any time

Contact us at [email protected] to exercise your rights.

7. Data Retention

We retain your personal and messaging data only as long as necessary for business purposes or regulatory compliance, including A2P audit requirements.

8. Cookies & Analytics

Our website may use cookies and analytics tools to track performance and improve usability. You can disable cookies in your browser at any time.

9. Policy Updates

We may update this Privacy Policy periodically to reflect new regulations or system improvements. Updates will be posted here with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or A2P messaging compliance, please contact: [email protected]